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Privacy Policy

 

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

 

Our website uses cookies. Further information on the cookies we use have been provided in our Cookie Policy.

 

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

 

a      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and returning visitor status).

 

b      information that you provide to us for the purpose of registering with us (including name, email address, telephone number and query or interests.

 

c      information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name, email address, telephone number and interests).

 

d      any other information that you choose to send to us.

 

(2) What information do we collect?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

 

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

 

We will use the session cookies to: keep track of you whilst you navigate the website; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to the use of our website.

 

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

 

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies may, however, have a negative impact upon the usability of many websites.

 

Further information on the Cookies our website uses can be found in our Cookie Policy.

 

(3) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

 

We may use your personal information to:

 

a      administer the website;

 

b      improve your browsing experience by personalising the website;

 

c      enable your use of the services available on the website;

 

d      send you general (non-marketing) commercial communications;

 

e      send you email notifications which you have specifically requested;

 

f       send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

 

g      deal with enquiries and complaints made by or about you relating to the website;

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

 

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

 

(4) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

 

In addition, we may disclose your personal information:

 

a      to the extent that we are required to do so by law;

 

b      in connection with any legal proceedings or prospective legal proceedings;

 

c      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

 

Except as provided in this privacy policy, we will not provide your information to third parties.

 

(5) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

 

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

 

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

 

(6) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

 

(7) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

 

a      the payment of a fee and

 

b      the supply of appropriate evidence of your identity.

 

We may withhold such personal information to the extent permitted by law.

 

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

 

(8) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

 

(9) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

 

(10) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact us by email, by telephone 03300 882 515 or by post to Lantern House, 39/41 High Street, Potters Bar, Hertfordshire, EN6 5AJ.

 

(11) Data controller

The data controller responsible in respect of the information collected on this website is Creative Business Systems Ltd.

 

Creative Business Systems Ltd is Registered in England (registration no. 1567112) at the address 56a London Road, Apsley, Hemel Hempstead, Hertfordshire, HP3 9SB, United Kingdom. Our VAT Number is GB355 1582 52

 

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